UPnP not successful on Xbox Series S | T-Mobile Community (2024)

• Mike OxBig

• First activity
• 0 replies

• xbox
• home internet
• home internet service gateway

+8

• iTinkeralot

• Pillar
• 1230 replies
• 1 year ago28 September 2022

Due to T-Mobile’s use of carrier grade NAT with IPV6 in the mix the UPnP seems to be a common issue. There have been numerous conversations regarding problems with UPnP and the T-Mobile gateways.

See the conversation:”Home internet and gaming”

Best answer byPinkMagenta

Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the “UPnP” feature which in short terms is used to connect to certain aspects of a Video Game such asChat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don’t know when it will be released. I hope my answer has helped. Have a great week!

• GoBlue22

• First activity
• 1 reply
• 1 year ago27 December 2022

+8

• iTinkeralot

• Pillar
• 1230 replies
• 1 year ago27 December 2022

The execution of UPnP across an all IPv6 network is possible. T-Mobile runs their network as an IPv6 network and also uses 464XLAT to handle IPv4 traffic with the CLAT/PLAT translation. The use of UPnP allows the devices to automatically set port forwarding rules for themselves so this does present some interesting security challenges due to attack vectors. It may/will come down, in part, to how the bandwidth across the n41 cells is handled for a mutually shareddistribution and subscriber volume/load. Of course beyond the cells the load on multi-gigabit fiber backhaul routers and negotiations for bandwidth allocations out across the internet routes are sure to be a part of their considerations. Expanding the 5G delivery and the capacity to the edge will take time as there are lots of factors to contend with. Even if/when the bandwidth capability to handle more to the edge is achieved how well will these gateways currently in service handle the demands?Will T-Mobile actually improve and expand the services for games across the 5G cellular delivery? Probably at some future time gaming deliverywill improve and expand as the market pressure for a greater subscriber base to feed the machine mounts. It will probably not move as fast as users would like but over time it will probably improve.

As long as IPv4 and NAT with port forwarding is involved it is unlikely to happen any time soon. Who knows really? T-Mobile has expanded their 5G delivery at an impressive rate. We may all be surprised.

• Richb74

• First activity
• 1 reply
• 1 year ago10 January 2023

This is BS because i had this internet 11 months on a 1 yr contract and exactly on the fist day of the last month all sudden the upnp is disabled talked to tech support and the answer i got was i could lose my job enabling it witch confirmed that tmobile knows the issue is there but WONT do anything about best advice i can give u if ur using internet for gaming and streaming is cancel service and go with a company that has gaming qualified internet thats wat im doing the end of this week

• QUENTENIUS

• Rookie
• 4 replies
• 1 year ago19 January 2023

MULTIPLAYER IS NO MOREON TMOBILE

I have the exact same issue. TM eorked fine on all our consoles (XB1, XB Series S, PS5) and Windows PC for over a year until December 2022. "I assume you've reset the gateway. Have you tried an eternet cable?" Blah blah. One customer service person told me it was probably congestion due to more people on the network and that TM isn't good for gaming. I told them that it worked for over a yearand then stopped working altogether on one particular day. If it is just congestion, we should be able to play at some point, like at 3 am.

Nope.

UPnP is unsuccessful every time. Also watched as NAT went from initially open to moderate or strict as my youngest tried toconnect in multiplayer. As soon as NAT changes, down it goes. Usually within 1-3 minutes. Most games just disconnect at that point. Rocket League keeps him connected but the car looks like a creature from *The Last of Us* twitching without input.

I just want them to tell me/us/the public that they changed policy and aren't allowing multiplayer for x reason.If they can't say this, them fix it. Be honest TMobile! And if you don't know yourself, tell usthat. But please stop the patronizing crap or pretending you've it's the first time you've heard there was a problem with gaming.

ExpressVPN allows my oldest to play multiplayer on PC but something is blocking the PCs ability to share a hotspot with the consoles asa virtual router. At one point the attempt to connect shut down the VPN and all websites offering VPNs. Every other site was accessible. Had to go back to share toggle for adapter to get it back.

• QUENTENIUS

• Rookie
• 4 replies
• 1 year ago19 January 2023

• Cole32501

• First activity
• 1 reply
• 1 year ago23 March 2023

Has this been solved yet because it was working fine for me for a while and all of a sudden my UPnP isn't working and bow it won't even open games when just the other day I was playing any game I want I think this is a little ridiculous please fix this issue

• Kgrind187

• First activity
• 2 replies
• 1 year ago25 March 2023

• VanHeath

• First activity
• 1 reply
• 1 year ago29 March 2023

• SethFPS

• First activity
• 1 reply
• 11 months ago26 July 2023

Im tired of this. Its unfair as a consumer. And ive actually had multiple upon multiple go arounds. Enough is enough.

• Chey_Z02

• First activity
• 1 reply
• 6 months ago 9 December 2023

• JC1986

• First activity
• 1 reply
• 6 months ago 9 December 2023

• MDougs

• First activity
• 2 replies
• 5 months ago 2 January 2024

• Shaneb46

• First activity
• 2 replies
• 5 months ago18 January 2024

Look at what Chey_Z02 said. You change your Xbox settings and it should work.

• Shaneb46

• First activity
• 2 replies
• 5 months ago18 January 2024

Thank you for solving my problem!