Grow Financial Federal Credit Union Jobs in July, 2024 (Hiring Now!) (2024)

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities The RPA Developer is responsible for analyzing, designing, coding, configuration, testing, and delivering intelligent automations, workflow applications, and system integrations. This position requires an in-depth understanding of the RPA platform and relevant programming languages. The RPA Developer collaborates with IT, the business units, and the enterprise architect to solve business problems, reducing business costs, enhancing business capabilities, and maximizing processing efficiencies.Qualifications Required Skills & Experience Bachelor of Arts/Science degree from an accredited college or university required, or an equivalent combination of education, professional certifications, and experience, including military service, in lieu of degree. 6 years of cloud-based RPA development professional experience required: Power Automate, Microsoft 365, SharePoint Online Scripting with JavaScript, VBScript, Python, C#, SQL, PowerShell, RPA proprietary scripting languages Working in Visual Studio and code repositories/VCS such as GIT. Integrating RPA solutions with 3 rd party APIs. 2 years of experience in a credit union or financial institution preferred. Prior Nintex experience preferred. Proven work history of adapting and continue to learn new technologies and processes. Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Strong problem-solving abilities and analytical mindset. Experience using system and process analysis and design methodologies including process mapping and diagramming. Physical Demands Must be able to sit for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment This role is fully remote, with the option to work from our HQ or retail locations. Apply Online Today! An Equal Opportunity Employer Minorities/Females/Veteran/Disabled #LI-Remote

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities Serves as power data user for all Enterprise Operations, providing appropriate reporting, analysis, and insights required to assist leadership in managing and enhancing operations functions. Provides support for all data systems within Enterprise Operations including Payment Operations, Servicing Operations, Contact Center, Digital/Video Support, and Enterprise Operations Support. Uses analytic skills to identify areas of opportunity for improvement, streamline workflows, and develop consistent and stable processes with a focus on first contact resolution and satisfactory member experience.Qualifications Required Skills & Experience Bachelor's degree from an accredited college or university required. Three years of strong analytical experience required. Proficiency in using Microsoft Office products, data analysis tools and software to effectively present data. Strong analytical mindset with ability to dissect complex data, identify patterns, and make data-driven recommendations. Excellent verbal and written communications skills with capacity to collaborate across departments and levels of the organization. Exceptional attention to detail and organizational skills to manage multiple tasks and deadlines simultaneously. Adaptability to evolving processes, technologies, and industry trends. Physical Demands Must be able to read, write, and speak English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment This role is fully remote, with the option to work from our HQ or retail locations. Apply online now! An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

BRCO Control Testing Lead The Business Risk and Control Officers (BRCOs) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who:Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks.Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation.Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review.Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle.Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness.Document, aggregate and report risk in accordance with the risk management lifecycle.The Business Risk and Control Office (BRCO) Control Testing Lead is responsible for the structured review to validate that processes and controls function as intended to mitigate risk, including SOX controls. The BRCO Control Testing Lead does not own the design nor execution of controls.Position ResponsibilitiesTranslates and interprets corporate testing policies and participates in the implementation of overall independent testing program for the Line of Business (LOB).Adheres to a defined testing schedule and provides periodic updates on progress.Provides guidance to other team members supporting the engagement.Establishes strong relationships with business partners and other key stakeholders (i.e. SOX Office).Develops testing processes and procedures in alignment with enterprise risk frameworks and policies and conducts baseline review activities.Understands LOB end to end business processes, products, services, financial statement risks, controls, and risk profile.Adheres to testing procedures, standards, and methodologies established by 2LOD. Tests are performed periodically based on inherent risk level and frequency of controls operation; scope and sample size vary based on the type of test, inherent risk level, and dataset population size.Addresses any review and challenge comments as received to ensure alignment with 2LOD testing requirements. Designs and executes testing plans and scripts to evaluate the effectiveness of the overall control environment, including for SOX compliance.Performs walkthrough prep and walkthrough execution.Conducts testing of control design and operating effectiveness; including issue control testing/validation for more complex issues.Assesses both Design (is the control is designed to accomplish the goal or detect/prevent a misstatement - test sample of 1) and Effectiveness (was the control executed correctly).Performs the role of Tester/Preparer (does the testing, picks the samples, executes testing based on test plan, documents, manages follow-up, reviews comments) or Reviewer (reviews the testing, documents issues).Ensures 1LOD quality assurance procedures are aligned with frameworks and policies.Documents and provides evidence for testing results.Documents narratives, flowcharts, and controls.Reports on control testing results and key themes to management reflecting trends, emerging risks, strengths, and weaknesses.Identifies and escalates issues for remediation. Advises on how to remediate any control deficiencies/failures, proposing solutions to root causes of identified conditions.Validates remediation of control deficiencies and issues, including sustainability.Supports audits, exams and assessments conducted internally and externally.Adapts testing methodology (e.g. sampling methodology, resourcing) based on testing results and overall risk profile of organization.Identifies and assesses the impact of the changing regulatory environment on business objectives, risk appetite and testing methodology.Business PartneringPartners and engages with relevant business partners at varying levels in the organization to develop and maintain a strong control environment through effective testing and related activities that lead to early identification and sustainable mitigation of risks.Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.Learns continuously about the line of business to strengthen subject matter expertise and provide more valuable application of control testing.A successful candidate will have the following knowledge and/or skills:Demonstrated knowledge of banking industry products, services, and workflows.Strong familiarity with critical business processes and controls, as well as overall business needs and objectives, for the Line of Business.Strong track record of driving timely and effective issue resolution in a financial services context.Deep expertise and ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies.Ability to establish authority, influence stakeholders, and productively debate issues (e.g., credible challenge) at all levels including without direct reporting responsibility.Ability to build strong relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals.Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a wide range of audiences.Ability to apply sound judgment and appropriately escalate concerns and issues.Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change.Ability to gather, analyze and interpret large datasets from various sources.Strong analytical and critical thinking skills with high attention to detail and accuracy.Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.Self-starter, able to work independently, flexible and can navigate a complex organization.Position Qualifications:Bachelor's degree from an accredited university or a High School Diploma or GED and 6 years of Risk Management or other related experience in the Financial Services Industry5 years of experience in Risk Management, Compliance, Audit, or related fieldExperience in planning, executing and reporting on testing reviews and/or regulatory issue validation activitiesKnowledge and extensive experience with testing/auditing principles, particularly in the understanding of risk and controls, development and execution of testing strategy and approach, perform controls design and effectiveness testing and undertaking data testingUnderstanding of rules, laws, regulatory requirements and ability to develop/execute tests to assess for compliance with requirementsProficient in risk management software, MS Office Suite, and other related technology tools.Strongly Preferred: 3+ years of experience in Financial Services industry and/or knowledge of Line of Business products, services, and business processesWork From Home FL8:00am - 5:00pm Monday - Friday. This position includes onsite and remote work days.

What we can offer you: Career Growth - promotional opportunities Incentive program based on performance Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time)Financial Coaching and Benefit GuidanceFloating Cultural HolidayFamily Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)Retirement PlanEmployee Stock Purchase PlanThe Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.This position will support Banking Centers within the District. May require working occasional Saturdays.Position Responsibilities:Marketing Activities:Execute the proactive marketing activities for the attraction, retention, and expansion of customers.Complete assigned daily planning activities.Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.Act as a digital ambassador to transition customers to digital solutions.Initiate quality financial wellness conversations to add value to customers relationships.Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.Assist in community awareness events to increase bank outreach and foster new business relationships.Effective utilization of converge for customer relationship management.Operational Risk:Ensure compliance with applicable federal, state, and local laws and regulations, and Comerica's policies and procedures.Ensure compliance and completion of necessary compliance related training.Impact the operational and risk activities and related results for the RB role within the Banking Center.Adhere to all Banking Center Risk Assessment and Compliance Standards.Control and mitigate losses by following policies and procedures.Customer Experience Management:Actively engage in Banker Readiness by developing an in-depth knowledge of consumer and small business products and services.Lead and oversee banking center activities in the absence of Banking Manager.Consistently assess needs and add value to customers and prospects.Educate and fulfill customer requests, routine and complex.Resolve customer complaints.Maintain and add value to deepen existing relationships.Impact the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed.Must successfully complete Comerica Platform Training Program.Provide remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.Perform routine Teller transactions as needed.Maintain customer confidence and protects bank operations by keeping information confidential.Partnership:Consistently impact the efforts that improve Banking Center Collaboration.Identify opportunities to add value to customers by introducing them to partners.Position Qualifications:Associate Degree OR 60 college credits and 1 year of customer service experience OR High School Diploma/GED and 3 years of customer service experience.1 year of consumer/sales experience1 year of personal computer, systems data entry or internet search experienceNaples8:00am-5:00pm Monday-Friday Work hours to be scheduled within time frames indicated

Third-Party Risk Governance Manager The TPR Governance Manager will lead design of break/fix and enhancement process and technology improvement efforts; Assess BU supplier requests to determine initial risk level; Develop program documentation and training; and Ensure system data maintenance (Supplier Manager role changes, etc.).Position Responsibilities:TPR Archer Process Design & Data MaintenanceTranslate regulatory requirements into program elements (SOC/SOX, Consumer Data Privacy and Protection).Identify, prioritize, and lead process and system enhancements, manage defect tickets to resolution. Develop associated change management plans and training.Develop enhancement projects (write requirements, develop, and execute test plans, troubleshoot system issues).Oversee development and maintenance of system data (user contact and employment status, supplier contacts, supplier deactivation at end of contract) and develop linkages to other Comerica and external data sources/systems.Develop or update program procedures, job aids, and training materials.Write system and TPR communications.Training & Quality AssuranceIdentify systemic improvements based on analysis of late data, issues, business unit complaints, surveys.Develop and administer ongoing Supplier Manager training and job aids for process and system (Archer).Provide technical training for supplier managers in contract management (SLAs, key provisions/clauses, business reviews, etc.).Conduct quality assurance activities for inherent risk questionnaires, supplier performance reviews, exit strategies, and other process artifacts.Assist with program documentation (policies, procedures, frameworks).Conduct semi-annual supplier manager forum.Team and Project ManagementDirect supervisor for contingent and junior analysts.Develop and present TPR program during regulatory and audit examinations in support of Program Owner (Mgr Ops and Third-Party Risk).Identify coordination opportunities with other Risk functions to share resources, reduce impact to first line, and facilitate common approaches.Serve as project manager for responses to audit and regulatory findings.Jointly lead (with Cyber) during IT incidents and vulnerabilities that involve suppliers.Initial DispositionPerform initial disposition of supplier requests to determine if the proposed outsourcing requires inclusion under TPR program governance.Work with Legal and Procurement to improve contract clauses in response to operational and regulatory changes, lessons learned.Review supplier redlines during contract negotiation and recommend what changes are acceptable for service provided.Maintain lists of minimally managed and centrally managed suppliers (outside of TPR program governance).Position Qualifications:Bachelor's Degree from an accredited university10 years of financial services experience7 years of Third-Party Risk Management experience5 years of Developing and managing supplier contracts experience5 years of eGRC Archer experience3 years of Project Management experienceComerica Great Lakes Campus8:00am - 5:00pm Monday - Friday

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.Relationship Specialist IACCOUNTABILITY STATEMENTThe Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.ESSENTIAL RESPONSIBILITIESUse each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.Handle personal and business account transactions, open accounts, and process various types of loan applications.Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.Support and participate in all Credit Union initiatives and campaigns.Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.Work with relative independence to accomplish tasks.Exhibit a high degree of integrity, trustworthiness, and professionalism always.Exude a positive and professional attitude with members and partners consistently.Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns.Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.Actively lead by example through community service supporting the VyStar brand.Utilize excellent verbal and written communication skills.Perform other duties as assigned.JOB QUALIFICATIONSEDUCATIONHigh School Diploma/GED is required.Associate's degree is preferred.EXPERIENCEPrevious experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.KNOWLEDGE, SKILLS & ABILITIESPrevious experience in a sales and/or customer service position, preferably with a financial institution, community service, or military service experience preferred.Ability to process accurate transactions and requests.Must possess and utilize excellent listening skills, verbal, and written communications skills.Proficient in the use of the Internet and Microsoft Office.Must have an outgoing personality and a strong desire to help people.Must be professional in appearance and attitude.Must be able to handle many tasks in a fast-paced environment.Must possess strong critical thinking and decision-making abilities.DISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

Risk Analyst Provides guidance, support, and challenge for Operational risk management practices. This includes, but not limited to, supporting Operational Risk Management assessment processes and monitoring tools such as the Risk and Control Self-Assessment (RCSA), issue management, change assessments, etc.Position Responsibilities:Daily roles/responsibilities, as reflected in the Operational Risk programProgram: Support proper execution of the program, i.e., ensuring that risk assessments, change management assessments, issue management program activities/tasks, operational loss/root cause analyses, emerging risk assessments, etc., are performed timely and in accordance with policy, framework, and related program documents, including challenge/due diligence tasks, and guidance to corporate stakeholders.Mailbox: Monitoring and related support to the team, business partners, and corporate stakeholders relative to the group mailbox.Risk Governance Reporting: Assist with preparation of risk analysis, risk data aggregation by LOB, Corporate Stakeholder, and enterprise for tracking, monitoring and reporting to management and risk governance committees.External Data: Provide support to Risk and other CMA teams/stakeholders to ensure that data is accurately captured in the eGRC system.Ad-hoc Requests: Assist with the completion or compilation of all requested actions (i.e. data/gathering and submission; responses, reports, etc.); Prepare remediation plans and complete required actions in a comprehensive and timely manner to mitigate identified risks.KRIs/KPIs: Provide support and/or development of KRIs/KPIs, including tracking and reporting activities.Active, respectful, timely, and collaborative interaction with business partners, Risk SMEs, CMA team members, management, and other corporate stakeholders.Position Qualifications:Bachelor's degree in business administration, Finance, Risk Management or related disciplines pertaining to data management and transmission5 years of Finance, Risk Management (i.e., operational risk mgmt., enterprise risk, quality control, or other related risk disciplines)Licenses/CertificationsPreferred, Certifications in Risk Management, i.e., Certified Enterprise Risk Professional (CERP) and relevant disciplinesComerica Great Lakes Campus8:00am - 5:00pm Monday - Friday

Job Description Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members! Tellers perform the following functions: Provide excellent service by completing transactions and answering questions in a timely and accurate manner. Improve the financial well-being of our members by offering products and services to save time and money. Manage a cash drawer and assist in daily branch operations and balancing. Present a neat and professional personal appearance, in accordance with credit union professional image standards. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options. Proactively identify ways to improve employee and member experiences. Perform other duties as assigned. Qualified candidates will possess: Possess excellent customer service skills along with strong verbal and written communications skills. Must have a strong desire to help people. Proficient in the use of computers, the internet and Microsoft Office. A history of meeting or exceeding sales expectations. Availability to work any shift between the operating hours of 7:00 AM - 7:00 PM Monday through Friday and between 8:00 AM - 1:30 PM on Saturdays. A High School Diploma or equivalent is required. Previous cash handling skills preferred. Physical Demands: Must be able to lift up to 25 pounds and must be able to stand for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, cash denominations, and identify members. MIDFLORIDA Perks: Stability Opportunity for growth Paid time off 401K Plan with employer matching Health, Dental, and Vision Insurance - Telehealth plans for employees and family; Dental & Vision plans for employee only Employee Assistance Program - No waiting period to access benefits. Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.Contact Center ManagerACCOUNTABILITY STATEMENTThe Contact Center Manager manages the day-to-day operations of the Contact Center, which includes performing in‑depth analysis of staffing needs, reviewing complex transactions, resolving member issues, managing employee conflict, and developing trend analysis regarding member demands. Incumbent will be responsible for developing and leading all Contact Center employees to obtain individual, department and organizational growth goals while delivering an exceptional member experience. Maintains a high level of participation within VyStar' s Leadership team and promotes reinforcement and support of decisions rendered by the Credit Union and/or management.ESSENTIAL RESPONSIBILITIESLeads and directs up to 10 direct reports (employees) and up to 150 indirect reports.Selects top talent for the Contact Center and partners with HR, and training staff to ensure proper training.Monitors and evaluates employees job performance for talent pool and career progression.Drive employee morale and engagement creating a positive work environment.Coordinate with The Enterprise Engagement staff to monitor and track employee engagement scores for continuous improvement.Ensure quality controls are in place to actively monitor loan origination and cross-selling opportunities for Contact Center Representatives.Involved in the escalation process for loan appeals and expedites appropriate recommendations to the Centralized Lending department for final decisioning.Analyzes and reviews loans to identify trends and recommends training for employees as needed. Evaluates trends and monitors member behaviors to identify opportunities and solutions for both the member and the Credit Union.Encourages the professional expression of varied ideas and viewpoints and creates an environment where individual differences are valued and respected.Monitors adherence to lending policies, regulations, and service level standards. Provides monthly reports encompassing each of these items to Senior Management.Ensures all regulatory changes or additions are implemented in the department on time and all staff is trained.Assists in the development of new products, policies and resulting technology changes.Coordinates with Assistant Managers to ensure schedule adherence. Manages ASA, AHT, ACW, abandoned rate and service level ratios along with other important measurement standards to meet business objectives.Actively involved in a civic organization and volunteer for a non-profit community project that assists the enhancement of our community in which VyStar operates yearly.Actively involved in at least one function that enhances the image of VyStar or the credit union movement within the local, state, or national political arena.Performs other duties as assigned.Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:Focus Focus your full attention by carefully listening to and observing your client or member.Connect Consistently be friendly and approachable. Demonstrate you care.Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives.Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.JOB QUALIFICATIONSEDUCATIONHS Diploma or GED is required.Bachelor's degree with an emphasis on Business or Management courses preferred.EXPERIENCE5+ years of progressive management experience in a financial institution or similar industry is required, preferably in a high-volume contact center. Experience leading a team of supervisors or managers with direct reports is preferred.Prior experience in a Contact Center management role, including but not limited to credit scoring methodologies, underwriting, automated lending systems, and trend analysis preferred.KNOWLEDGE, SKILLS & ABILITIESWorking knowledge of Contact Center operations, job functions within a Contact Center, and prior experience with Contact Center related management systems and scheduling forecasting systems.Must be knowledgeable of leading-edge contact center communications systems, and thoroughly understand the economic impact contact centers have on financial success of organizations.Must be able to work in a team environment, handle member complaints, exercise sound judgment, evaluate complex technical information, and make and communicate decisions effectively, all while maintaining a congenial attitude in dealing with all related stakeholders.Must have strong proven leadership, analytical, organizational, problem solving, communication and time management skills.Assuming the above minimum experience, the incumbent would need six months to become functional in the position.Must be PC literate. Knowledge of MS Office (Word, Excel, etc.) is preferred.DISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.Manager, Enterprise Risk & RCSAACCOUNTABILITY STATEMENTThe primary purpose of this position will be part of the Enterprise Risk Management organization, operating in a high-profile and collaborative environment that provides varying degrees of contact with leadership at all levels.The incumbent serves as the independent second line to support enterprise risk appetite framework, risk assessments, RCSA and develop processes vital to managing operational risk. This position plays a critical role in maturing VyStar's adoption of advanced quantitative modeling capabilities to quantify and manage operational risks together with financial risks effectively.He/she will provide effective challenge where needed and conduct independent risk identification & assessment. The candidate is expected to exhibit sound judgment in decision making and be a strategic and trusted partner/advisor to first line of business.ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.Lead a high-functioning team in the development and execution of a vibrant risk program to manage non-financial risk exposure in a dynamic and proactive manner across the enterprise.Direct team to understand the risk profile as assessed by the business, key risk & performance indicators, and other controls to identify negative trends and potential control gaps.Provide an independent, objective view of the business and/or function control environment, mitigation strategies and emerging risk.Anticipate risks the organization may be subjected to and create an action plan to minimize the negative impact.Lead and manage the compilation and assessment of input from relevant departments during semi-annual and annual risk cycles to include planning, tracking and monitoring and escalating any areas of concern.Lead the Enterprise Risk and RCSA team and assist with the budget planning for the team, including facilitating tracking and monitoring of team's budget against final plan throughout the year.Lead and assist the Enterprise Risk & RCSA team with the analysis, tracking, monitoring, identification and escalation of risks across the credit union.Direct the review of ERM policies, programs and other governance documents to ensure alignment, consistency, both between ERM programs, but also with ERM strategic objectives, risk appetite, and maturity evolution.Assist in the ongoing evolution, implementation, monitoring and management of the risk appetite statement, reporting and metrics, in collaboration with leadership, ensuring it reflects the organizations risk tolerance and strategic goals, including timely identification and assessment of emerging risks.Work closely with cross functional teams to integrate the risk appetite considerations into business processes, decision making and performance metrics.Work with Business Units to research, analyze and review business intelligence reporting, including any trending, anomalies or investigation and/or independent validation of potential issues.Prepare procedures and protocols for non-financial risk exposures to include security breaches, cyber-attacks, system failures, etc.Provide subject matter expertise in quantitative modeling techniques and mechanism to assess and quantify operational risk charge.Drive the risk appetite metrics reporting function and support the risk appetite refresh program.Lead the Top and Emerging Risk reporting activity for the enterprise.Drive and communicate effectiveness in the Operational Risk management framework.Update and review operational risk policies and procedures to ensure they are in line with regulatory requirements.Assess risk incidents and working together with relevant parties to ensure the issues have been resolved and effective controls are put in place.Establish and maintain an operational risk management framework for the credit union including risk related governance, policies, and tools that enables identification, assessment, mitigation, measurement, monitoring and reporting of key operational risks.Understand and evaluate the operational risk profile in the Business using risk control and self-assessment (RCSA) and adequate data capture to support required risk analysis, decisioning, reporting, stress testing and strategic decision-making.Remain abreast of latest developments and best practices in risk assessments, enterprise risk management principles, and information governance and oversight. Maintain strong working knowledge of COSO, ISO 31000, NIST CSF and to mature operational risk management in the 2nd Line of Defense.Assist, including facilitating, managing or documenting any reviews or work needed to support M&A activities from ERM perspective.Partner with various departments to create enterprise level risk training in support of a vibrant risk culture.This position will supervise employees.Perform other duties as assigned.Education and/or ExperienceEquivalent combination of education and experience is considered.Bachelor's degree in Business Administration, Statistics, Economics, Mathematics, Computer Science, or Quantitative Discipline Equivalent is required.Minimum of five (5) years of relevant work experience is required.Minimum of three (3) years of direct management expertise is required.Certification in CERP, FRM, PRM, CRM, CFA preferred.Knowledge, Skills, and AbilitiesStrong understanding of quantitative analysis methods in relation to financial institution and track-record in econometric and machine learning analytics.Deep expertise in quantitative methods, algorithms, and statistical techniques as well as programming language as needed.Interest in supporting a collaborative working environment to enable well-considered and empirically supported decisions. Ability to partner across business lines and work with a variety of stakeholders.Excellent verbal and written communication skills, including ability to summarize key messages for senior management presentations. Ability to explain complex topics simply to a wide variety of audiences.Strong organization skills with the ability to multitask, prioritize and work under tight deadlines, whether on independent project work or in conjunction with others on a team.Self-motivated with strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.Ability to communicate complex concepts and findings in a clear and concise manner.Ability to assist with multiple projects, work in fast-paced environment and meet deadlines Maintains professional composure, objectivity and fairness when dealing with conflict or sensitive matters. Ability to operate within both structured and unstructured environment.Ability to travel as needed to successfully perform position responsibilities.Excellent ability to rely on experience and judgment to plan and accomplish various goals and objectives and to produce high quality materials within tight timeframes.Disclaimers and Work EnvironmentNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move object.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

Job Description Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members! Payment Processors perform the following functions: • Review and set up new member ACH services. • Provide external and internal member service regarding all ACH activity on member accounts. • Process any change requests relating to ACH activity. • Process ACH debit and credit origination exceptions by either posting or reversing. • Process member ACH entry disputes. • Daily file balancing of originated and received activity • Assist internal and external auditors for audit exams. • Assist branch and department staff with any payment processing related issues. • Recommend new or innovative ideas to improve overall work environment. • Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. • Professional and efficient communications with all departments promoting synergy. • Exhibit a high degree of integrity, trustworthiness, and professionalism always. • Exude a positive and professional attitude with members and partners consistently. • Perform other duties as assigned. Qualifications include: • Possess excellent customer service skills along with strong verbal and written communications skills. • Accredited ACH Professional (AAP), National Check Professional (NCP) or other payments related certification. • 3 to 5 years of banking experience. • Good working knowledge of Microsoft Office. • Associate degree in accounting or business-related field. MIDFLORIDA Perks: • Stability • Opportunity for growth • Paid time off and paid holidays • Tuition assistance after 6 months of service • 401K Plan with employer matching • Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family • Employee Assistance Program- No waiting period to access benefit • Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.Commercial Banker (Location: Tallahassee, FL)ACCOUNTABILITY STATEMENT The Commercial Banker role will develop, deepen and retain business member relationships within an assigned geographic region or market while managing a business/commercial loan portfolio through prospecting, cross-selling, relationship management efforts, and excellent member service. This will include sourcing and managing complex business loan relationships for businesses and commercial entities with revenues greater than $1.5 million and business lending needs greater than $500,000 up to $20,000,000, while cross-selling additional products and services, and successfully transferring smaller relationships to a Small Business Banker. This position delivers a full range of business banking services to businesses and business owners, and places emphasis on member engagement, sales, and service. The position requires significant outside business development and relationship management activities. In addition, the Senior Business Relationship Banker will mentor, coach and develop Business Relationship Bankers and Small Business Bankers in the department as well as actively participate in any applicable training efforts. The Commercial Banker will be responsible for professionally handling business services inquiries and referrals from existing members, non-members, and internal and external sources. This position receives minimal supervision with daily responsibilities and is expected to independently resolve problems or situations relating to business members within assigned portfolio, following established policies and procedures while meeting all goals and objectives.ESSENTIAL JOB FUNCTIONS***The Commercial Banker will be based in Tallahassee, FL. Must be open to travel within an assigned territory as needed.***Build and deepen relationships with new and existing business members with revenues $1.5 million or greater and business lending needs up to $20,000,000.Achieve individual quarterly/annual production and growth goals of both business loans and deposits to ensure VyStar meets its' overall financial goals and objectives.Actively mentor, coach and develop Business Bankers within the department while achieving and exceeding all personal goals and objectives.Actively participate and contribute in any training and product knowledge conference calls, sessions or meetings.Effectively negotiate terms and conditions of business loans with existing and potential members.Review businesses financial statements, tax returns and supporting documentation, and properly package loan requests for underwriting.Assume responsibility for proper documentation and data integrity throughout the loan origination, annual review and renewal process.Actively develop and execute outbound calling strategies to successfully acquire, manage and grow profitable business relationships.Collaborate with Small Business Banker partners and branch colleagues to support and drive business membership growth. Maintain an advanced understanding of all business credit facilities including, but not limited to: Commercial Real Estate (CRE), Business Lines of Credit, business equipment/vehicle loans and unsecured financing. Remain informed of VyStar's credit standards, pricing structure, loan policies and procedures, member service practices and other information fundamental to the successful execution of the Business Relationship Banker job duties and responsibilities.Accurately and consistently monitor, maintain and update sales activity, pipeline, and other pertinent information using the VyStar's contact management system. Represent VyStar in the community by actively participating in civic affairs and local and professional organizations to identify and develop new clients and enhance the credit union's image and commitment to the local community.Interact effectively with Business Services portfolio management, credit underwriting and servicing departments to efficiently process loan requests, renewals and any other credit related activities.Actively call on existing business members within assigned portfolio to ensure that members' needs are being met and appropriate solutions are presented.Keep abreast of changing business and economic developments which impact the loan portfolio, its profitability, and VyStar in general. Maintain an in-depth knowledge of VyStar's business services products and services.Effectively handle incoming business services inquires and referrals from branches, call center and other internal partners. Leverage problem-solving and strong communication skills to resolve business member issues and disputes.Present a professional, friendly and helpful appearance with every interaction as a representative of VyStar and the Business Services team.Adhere to VyStar Credit Union and departmental policies and procedures with regards to attendance, daily schedules, action items and reporting requirements.Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.Focus - Focus your full attention by carefully listening to and observing your client or member.Connect - Consistently be friendly and approachable. Demonstrate you care.Understand - Listen empathetically and ask questions. (70%/30%)Counsel - Recommend solutions based on your client's or member's needs and objectives.Advance - Ensure that member's expectations were exceeded.Meet and exceed VyStar Credit Union member service goals and objectives.Meet and exceed VyStar Credit Union production goals and objectives.Perform other essential job related duties as assigned by Chief Business Services Officer or VP Business Banking Sales.JOB KNOWLEDGE, SKILLS & ABILITIESMinimum eight (8) years lending experience in business or commercial credit. Minimum five (5) years of experience in business services or business/commercial banking in either sales or a sales support role. Minimum of three (3) years of branch sales experience or equivalent financial services sales experience with proven success in establishing new customers and members, loan/deposit growth, and the ability to deliver results.Must have an advanced understanding of business/commercial credit, deposit, and related products and services.Must have an advanced understanding of business/personal financial statements and tax returns to identify credit worthiness and identifying risk potential.Must have an advanced understanding of financial analysis including cash flow, profitability, liquidity, leverage and solvency.Demonstrated ability to successfully structure complex credit requests that minimize risk while providing member value. Work requires a broad level of professional experience in commercial lending to include thorough knowledge of commercial underwriting, servicing and portfolio management.Proven track record of success and skills in developing new clients and business, including pro-active prospecting, sourcing and networking.Excellent verbal and written communication and negotiation skills.Must be a highly motivated, detail oriented, able to multi-task and work in a fast-paced environment.Aptitude to source and build new business relationships.Proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook.EDUCATIONRequired: Bachelor's Degree Required: Comparable experience in a financial institution may be substituted for a college degree at the rate; two years of experience for one year of education Required: Formal business/commercial credit trainingDISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.General Accountant IIACCOUNTABILITY STATEMENT Job responsibilities to include as assigned, accounts payable processing, prepaid and accruals and fixed asset related functions for the organization. Verifies accuracy and completeness of invoices submitted for payment. Addresses issues that arise concerning outstanding invoices, including working with outside vendors and internal managers to research and resolve discrepancies or errors on invoices or on Check Disbursem*nt Vouchers. Processes invoices for payment using the accounts payable software application. Maintains organization's accounts payable and fixed asset records. Performs research and problem resolution related to accounts payable processing and fixed assets issues. Provides instructions and guidance to managers and other employees to ensure compliance with internal policies and procedures regarding accounts payable processing, expense and capital project variances. Responsible for recording, tagging and maintenance of company assets as well as tracking of VyStar fixed asset projects. Prepares regularly scheduled and ad hoc reports for management related to prepaid expenses, accruals, accounts payable and capital projects. Serves as project leader on credit union initiatives that impact vendor payment processing and fixed asset tracking and recordkeeping.ESSENTIAL JOB FUNCTIONSReviews, classifies, records, remits and posts payments to vendors and other third party payees. Ensures invoices have appropriate manager approval. Verifies that invoices are charged to the appropriate general ledger accounts. Enters invoices and verifies posting accuracy. Ensure payments by check, credit card and other electronic payment methods are processed correctly and mailed in a timely manner. Verifies that general ledger interface files, used to post accounts payable transactions to the core processing system, are accurate and complete. Verifies that the Issued Check file is accurate and complete. Prepares all necessary files for production interface.Ensures that all applicable vendor records in the accounts payable software application are properly coded with respect to the vendor's tax status. Prepares and mails the annual Form 1099-MISC for all vendors to whom reportable payments were made during the year.Reviews and processes the travel expense reports for officials and their spouses and posts entries to the general ledger and the member accounts on the core processing system. Reviews and processes monthly corporate credit cards, ensuring that entries are posted in an accurate and timely manner.Reviews invoices, contracts and supporting documentation associated with the acquisition, transfer or disposal of fixed assets, including, but not limited to, land, buildings, furniture, equipment, vehicles, software and leasehold improvements. Assists with the assignment of inventory control tags to assets purchased by the organization. Maintains the organizations fixed asset sub-ledger and records fixed asset purchases, transfers and disposals. Responsible for determining the proper asset classification and useful depreciable life for each asset purchased by the organization. Ensures sub-ledger is regularly updated in an accurate and timely manner. Responsible for maintaining the organization's prepaid and accruals by adding new transactions such as, but not limited to, contracts/subscriptions, brokered CDs, and property tax accruals. In addition, the General Accountant II is responsible for balancing and posting monthly all prepaid and accrual activities to the General Ledger. Process depreciation and prepare monthly depreciation reports, used as the basis for the general ledger entries to record depreciation for each asset category. Prepare the general ledger entries to record depreciation expense and accumulated depreciation for each asset category.Prepare management reports for capital budget and construction-in-progress projects. Process reports as requested by management. Responsible for maintaining detailed project records for all construction, capital and remodeling projects. Performs on-site inspection and tagging of assets prior to new branch opening for business or the remodeled area is ready for occupancy.Prepare asset data and distribute department and branch listings for the annual physical inventory of all fixed assets as required by company policy. Prepares and submits physical inventory findings to Accounting management for review and subsequent reporting to senior management.Performs other duties as assigned.Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.Ø Focus your full attention by carefully listening to and observing your member.Ø Connect: Consistently be friendly and approachable. Demonstrate you care.Ø Understand: Listen empathetically and ask questions. (70%/30%)Ø Counsel: Recommend solutions based on your member's needs and objectives.Ø Advance: Ensure that member's expectations were exceeded; verify necessary follow-up.KNOWLEDGE AND SKILLSSolid technical skills for accounting, reporting, and analysis with a basic understanding of generally accepted accounting principles (GAAP).Ability to produce work of high quality and accuracy under tight deadlines; organized self-starter with advanced problem-solving skills.Ability to prioritize workload and to perform in a fast-paced corporate environment; high concentration level with ability to perform complex tasks timely and efficiently.Ability to perform effectively in a team environment.Excellent planning, analytical, interpersonal and written and verbal communication skills; excellent research and computation skills with strong attention to detail.Organized and thorough with desire for continuous improvement; possesses the experience and judgment to plan and accomplish various complex goals and objectives Should have familiarity with basic accounting practices and procedures and the ability to rely on experience and judgment to plan and accomplish various goals and objectives and meet structured accounting-related deadlines. Must be a detail-oriented individual with the ability to perform a variety of tasks in a timely and efficient manner. Job requirements include a high concentration level and a high level of accuracy. Must be an organized self-starter with good problem-solving skills and effective communication skills.Experience working in a high volume, fast-paced environment.Knowledge of and familiarity with the use of Microsoft Excel, Word, PowerPoint and Crystal Reports and/or other report writing applications.EDUCATIONAssociate's degree in Accounting or Finance with proven academic excellence and a minimum of three years experience in accounts payable, prepaids/accruals and fixed asset recordkeeping experience required. Bachelor's degree and financial services industry experience is preferred.Equivalent work experience of five to seven years relevant to the accounts payable, prepaids/accruals and fixed assets field will be considered.DISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.VyStar Insurance Sales AgentACCOUNTABILITY STATEMENT: Responsible for generating Property & Casualty sales through continuous and consistent prospecting and lead generation through branch networking and partnerships, developing and maintaining external networking relationships with realtors, mortgage brokers, title agencies, apartment complexes and builders, leads generated from marketing efforts of the Agency, cross selling and CRM leads list. Conducts cold calling to generate new leads and establish potential relationships to assess customer needs and identify products/services from a broad range of Insurance Carrier partners. Ensures sales and offerings comply with carrier, sales center, and state regulatory requirements and finalizes the sale of these products/services to grow profitability of VyStar Insurance Agency (VIA).ESSENTIAL RESPONSIBILITIESGenerate new sales, retain existing Members, and grow VIA's overall book of business through our multiple product offerings.Sells and cross-sell Personal and Commercial insurance via telephone, internet, and email with a focus on rounding out existing accounts and ensures all solutions and quotes follow VIA's established guidelines.Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the VyStar brand.Exercises responsive and timely follow-up to Member inquiries with the goal of obtaining, finalizing and/or retaining the business with VIA.Recommends solutions and provides product options and quotes to meet Member needs, including increased coverage and cross sales/ account rounding.Formulates strategies to increase product awareness of VIA products and services.Actively solicit new business outside of the office, at business establishments and other locations to create and expand business networks.Establish consistent pipeline for new business as well and offers solutions and product options based on the Member's needs.Demonstrates each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.Focus Focus your full attention by carefully listening to and observing your client or member.Connect Consistently be friendly and approachable. Demonstrate you care.Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives.Advance Ensure that member's expectations were exceeded.Verify necessary follow-up action.JOB QUALIFICATIONSKnowledge, Skills, and AbilitiesSolid knowledge of processes, methods, and workflow procedures in insurance.Sales aptitude with resilience to overcome objectives.Competitive spirit with a desire to win and grow.Highly developed written and verbal communication skills, including the ability to build rapport and professionally interact positively and courteously within the Member, organization or with vendors.Ability to communicate professionally with strong skills and ability to engage with others, asks appropriate questions to meet objectives, and clearly and concisely communicates when sharing with others. Develop and maintain collaborative relationships across the organization. Understands VyStar's overall vision, mission and business objectives.Maintains the highest level of confidentiality, demonstrate due professional care and the highest standards of professional competency.Ability to effectively plan and organize work to ensure that work is completed within specified time and quality parameters.Display flexibility, initiative, attention to detail/accuracy, strong organizational skills, and the ability to multi-task and meet established deadlines. Demonstrates strong problem-solving skills and sound judgment within responsibilities and seeks guidance as appropriate.Proven ability to work both independently and as part of a team and consistently displays teamwork.Demonstrated ability to take initiative, multi-task, collaborate, and use sound judgment in decision making.Ability to provide professional and winning customer service.Successfully complete all product and/or skill-enhancement training.Excellent organizational skills and attention to detail needed to ensure all sale and post- sale carrier specific requirements are met (applications, inspections, signatures, etc.).Computer SkillsProficiency in MS Office products (Outlook, Word, and Excel), internet, and other related computer applications.Proficient in Agency Management and LMS systems.Education & ExperienceCurrently hold active State Property & Casualty licenses. Specifically, 220 General Lines License or a 2044 Personal lines license.Personal lines experienced required. Commercial experience is a plus.High school diploma or equivalent. College degree preferred. Minimum 2 years of insurance related experience required. General knowledge of insurance departments, operations, terminology, and objectives.Employee must acquire necessary continuing education hours to maintain Designations/Certifications and/or Insurance Related License.DISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities Responsible for the management of mortgage origination, leads a team of mortgage loan officers and represents Grow Financial in the community. Will have a full knowledge of Federal, State and secondary market guidelines, to include Fannie Mae and FHA/VA, concerning the origination, processing, and sale of mortgage loans. The position works with members, credit union staff, outside vendors and realtors. Areas of responsibility include marketing, compliance and training. Partners with Underwriting, Quality Control, Compliance, Mortgage Operations to achieve departmental goals. Responsible for the strategic growth of the Real Estate department. Will support, develop and promote home ownership to all market segments.Qualifications Required Skills/Experience: Bachelor of Arts/Science degree from an accredited university is required. Five years of experience in mortgage origination and sales required. Three years of leadership experience managing and coaching team members required. Understanding of secondary market guidelines to include automated underwriting is necessary. Ability to perform in a multi-tasked, deadline-oriented environment, with ability to prioritize tasks. Effective leadership and negotiation skills with ability to adapt to change within working responsibilities, be it internal, market, or regulatory driven. Physical Demands: Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Must be able to sit for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment: This role is fully remote, with the option to work from our HQ or retail locations. As part of your week, you may occasionally travel between various Grow locations within the Tampa Bay Area. Qualified candidates must live in the Tampa Bay area.

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursem*nt--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.Management Development Program AssociateLife as a Management Development Associate: At VyStar Credit Union we are passionate about our members and our employees. For more than 70 years, VyStar has adapted to changes in the banking industry. Today, we have grown to be the 13th largest Credit Union in the United States serving more than 900,000 members. Our mission ‘Do Good Bank Better' drives our employees every day to raise the bar on how we serve our members, our community, and each other. VyStar is proudly seeking talented college graduates to join our two-year Management Development Associate program. This is an exciting time to join VyStar!Job DescriptionWhat you'll do: VyStar's Management Development Associate Program is a two-year accelerated learning and development experience to rapidly expand your business knowledge while simultaneously expanding your leadership skills. During this two-year role, you will build critical business relationships and rapidly move your career forward with our winning organization. Upon completion, associates will be aligned to a leadership role based on their aspirations and VyStar's business needs.JOB QUALIFICATIONSEducationBachelor's degree or higher; candidates currently within 6-months of completion of their degree All majors will be considered3.0 GPA or higher is preferred*Relocation assistance is available for qualified candidates*Application ProcessTwo recommendation letters speaking on goal achievement and focused on how goals have been achieved (one management, officer, and/or professor reference and one from a peer/teammate) is required.Experience1-9 years of experience is preferred Individual contributors, Supervisors and Assistant Managers will be considered Military experience and/or Veteran's status valued Active in college life and community service Strong learning agility, analytical, and interpersonal skills Must be willing to travel throughout VyStar's network Demonstrated ability to lead and develop othersDISCLAIMERS AND WORK ENVIRONMENTNothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.Thank you again for your interest in this position!VyStar Credit Union Human Resources

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities Works under the general supervision of AVP Legal Counsel to complete objectives established by the Grow Financial Legal Department. Uses a high level of initiative and discretion in prioritizing work and performing duties that are complex and confidential in nature (including but not limited to, proprietary and privileged documents, member nonpublic personal information, and employee information). Performs contract drafting and review using track changes and the compare function in Word, contract database management and file maintenance, corporate governance matters, litigation support, research, correspondence, and special projects. The Corporate Paralegal will handle competing priorities and will work comfortably will all levels of internal clients and outside legal professionals.Qualifications Required Skills & Experience Associates degree in paralegal studies or a Bachelor of Arts/Science degree required. Certified Paralegal Credential preferred. Five (5) years of demonstrated success in corporate legal support and coordination required, preferably in a financial institution or other financial services company, or in a private law firm. Advanced Excel, Power Point, Word required. Must be able to use Word features, including Track Changes, Compare, styles. Working knowledge of banking laws, contract review and negotiations and SharePoint required. Prior Credit Union experience preferred. Exposure to a wide range of legal issues and disciplines, ideally in a fast-paced, high-growth financial institution or other financial services company preferred. Physical Demands Ability to move freely (standing, stooping, walking, bending, climbing, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds with assistance. Must be able to sit for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment This role is fully remote, with the option to work from our HQ or retail locations. Apply online now! An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities The Senior Programmer Analyst at Grow Financial is a key role responsible for leading the design, development, and maintenance of complex custom and package software applications. The Senior Programmer Analyst works with minimal supervision and plays a pivotal role in all phases of the software development lifecycle, including project requirement evaluation, technical solution design, coding, configuration, testing, and delivery of software for complex projects. This position involves mentoring junior team members, validating technical approaches, ensuring adherence to code quality and standards, and possessing an in-depth understanding of core systems, integrated systems, and interfaces. The Senior Programmer Analyst is also responsible for identifying and resolving complex operational issues with existing applications and technical processes.Qualifications Required Skills & Experience Bachelor of Arts/Science degree from an accredited college or university required, or an equivalent combination of education, professional certifications, and experience, including military service, in lieu of degree. 6 years of relevant software engineering professional experience required. 3 years of experience working in a Jack Henry environment required. 1 year demonstrated leadership skills and experience in mentoring junior team members required. Advanced proficiency in Jack Henry Symitar PowerOn, Jack Henry SymXchange, .Net C#, PowerShell, JS, SQL, Visual Studio, GIT (or other SCM), Azure DevOps, SDLC planning tools (ADO or Jira), Agile or Kanban preferred. Additional skills in Microsoft Azure cloud native application development and microservices/API highly desired. Proven ability to adapt and continue to learn new technologies and processes. Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Strong problem-solving abilities and analytical mindset. Experience using system and process analysis and design methodologies. Physical Demands Must be able to sit for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment This role is fully remote, with the option to work from our HQ or retail locations. Apply Online Today! An Equal Opportunity Employer Minorities/Females/Veteran/Disabled #LI-Remote

Relationship Banker Senior The Relationship Banker Senior is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center location based on staffing needs.Position Responsibilities:Marketing Activities:Execute the proactive marketing activities for the attraction, retention, and expansion of customers.Complete assigned daily planning activities.Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.Act as a digital ambassador to transition customers to digital solutions.Initiate quality financial wellness conversations to add value to customers relationships.Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.Assist in community awareness events to increase bank outreach and foster new business relationships.Effective utilization of converge for customer relationship management.Operational Risk:Ensure compliance with applicable federal, state, and local laws and regulations, and Comerica's policies and procedures.Ensure compliance and completion of necessary compliance related training.Impact the operational and risk activities and related results for the RB role within the Banking Center.Adhere to all Banking Center Risk Assessment and Compliance Standards.Control and mitigate losses by following policies and procedures.Customer Experience Management:Actively engage in Banker Readiness by developing an in-depth knowledge of consumer and small business products and services.Lead and oversee banking center activities in the absence of Banking Manager.Consistently assess needs and add value to customers and prospects.Educate and fulfill customer requests, routine and complex.Resolve customer complaints.Maintain and add value to deepen existing relationships.Impact the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed.Must successfully complete Comerica Platform Training Program.Provide remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.Perform routine Teller transactions as needed.Maintain customer confidence and protects bank operations by keeping information confidential.Partnership:Consistently impact the efforts that improve Banking Center Collaboration.Identify opportunities to add value to customers by introducing them to partnersPosition Qualifications:Associates Degree from an accredited college OR 60 college credits and 2 years of customer service experience OR High School Diploma/GED and 3 years of customer service experience2 years of experience in Consumer/Business Sales Development1 year of management experience with staff development OR 2 years of experience in Personal/Relationship Banker experience1 year of experience with personal computer, systems data entry or internet searchPalm Beach Gardens8:00 am to 5:00 pm Monday - Friday; Working hours will be scheduled during the timeframe listed.

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer and mortgage loans. Tuition Reimbursem*nt of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities Monitor all bankruptcy cases filed by Credit Union members where the possibility of loss is present. Establish and implement with approval an efficient method for handling bankrupt members, focusing on ways to minimize Credit Union losses and increasing net recoveries. Consults with and makes recommendations to management concerning strategies and procedures. Provides guidance to the Loan Resolution Department and other Credit Union staff in the procedures, and policies that relate to members who have or are contemplating filing bankruptcy.Qualifications REQUIRED SKILLS/EXPERIENCE: High School Diploma or equivalent required. 2 years consumer collection experience required. 2 years of experience handling Consumer Bankruptcy accounts preferred. Must possess competent knowledge of Federal Bankruptcy law, judicial process and procedures as related to bankruptcy and litigation proceedings. Must be knowledgeable of Debtor/Creditor Collection Law, Fair Debt Collections Practices Act, the Uniform Commercial Code related to disposition of repossessions and Florida Statutes pertaining to the collection of consumer debts. Prior experience in court appearances at trials, mediations, depositions, or creditors meetings is preferred. PHYSICAL DEMANDS Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance. Must be able to sit for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. WORK ENVIRONMENT This is a hybrid opportunity, reports to Grow Headquarters in Tampa, FL up to 3x per week. Sedentary role. Flexible work schedule that may include evenings and /or weekend (Saturday) hours. An Equal Opportunity Employer Minorities/Females/Veteran/Disabled